Privacy Policy

At Danfe Express, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or the Danfe Express Application from the Play Store. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

User Location

  • What we collect: The App collects your precise geolocation data in real time.
  • Purpose: To track drivers’ locations and provide real-time updates for effective delivery of courier items to customers.
  • Disclaimer: We do not collect any other personal information such as names, emails, or contact details through the App.

2. How We Use Your Information

  • To track drivers in real time to optimize delivery routes.
  • To provide customers with accurate delivery updates.
  • To ensure efficient operation of courier services.

Disclaimer: We may use your data for  internal purpose but we do not sell, share, or use your location data for advertising purposes or any unrelated activities.

3. Data Sharing and Storage

  • Data Sharing: Location data may be shared with customers to update them about delivery progress. No third parties, other than necessary service providers, will have access to your data.
  • Data Storage: Location data is stored securely on our servers and retained only as long as necessary to fulfill the purposes mentioned above. Data may be anonymized for analytical purposes to improve service efficiency.

4. User Rights

  • Access the data we collect.
  • Request deletion of your location data, subject to legal and operational requirements.
  • Withdraw consent for location tracking by disabling location permissions for the App through your device settings. Note that doing so may impact the functionality of the App.

5. Data Security

We implement robust security measures to protect your location data, including encryption and secure storage. Despite these measures, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Third-Party Services

The Danfe App may use third-party services to process location data. These services are bound by confidentiality agreements and are required to comply with data protection regulations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App, and significant changes will be communicated to users.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

9. Legal Compliance

We may disclose your information if required by law, regulation, or government authority, or to protect the rights and safety of Danfe Express, our customers, or partners.

10. Retention

Location and operational data will be retained only as long as necessary to fulfill delivery services or comply with legal obligations, after which it will be securely deleted or anonymized.

By using the Danfe App, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the App.